Perspective

There are some customers in the world that don’t believe business exists. In some reports, that group posed that it was a script or “scit.” That some businesses lack the day-to-day routine, like school. Had some of these businesses included some of these fundamentals, that focus group would agree that business is real. How should a company offer the correct empathy? What if it comes from law authority?

In our careers, we want to address some of those thoughts, this might help us create a more viable image in our society. Hence, making business seem more real in the world. Here are some facts out of 107 customer service statistics and facts (Scout Help):

1. 3 out of 5 customers correlate customer service with loyalty,

2. If we can increase our customer retention rates by 5%, we might see profits rise anywhere from 25%-95%,

3. Prioritizing customer service can increase revenues by 4%-8%,

4. 72% of companies believe they can use analytic reports to improve customer experience, and

5. 70% of customers’ journey is based on the niceness of a company.

Making a potential client and customer feel important is wise, and possibly a natural way to making them believe business is real. In some models of communication and business, those methods are reliant. Focusing on the realness of business, we could also encourage that money is to be real for a company. That we need to be more than just financial for some, and even cultural groups, to perceive business as legitimate and a real concept. Is it not getting tougher with technology, and what could be the final impact of Bitcoin. Things are so advanced that there is less cash exchange in an organization. It’s always on a website.

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Scout Help. 107 Customer Service Statistics and Facts You Shouldn’t Ignore - Help Scout. www.helpscout.com/75-customer-service-facts-quotes-statistics.